Frequently Asked Questions: Ayala Foundation ‘Yolanda’ Relief

Yolanda button.001Does Ayala Foundation have the necessary certifications to undertake this project?

Ayala Foundation is a nonstock, not-for-profit organization registered with the Securities and Exchange Commission. It is also accredited by the Department of Social Welfare and Development and the Philippine Council for NGO Certification. For more information about Ayala Foundation, visit our FAQs page

Can I send donations in kind?

All in-kind donations can be sent to Ayala malls through the concierge. To know the Ayala mall closest to you, please see this link:

Are there preferred in-kind donation items? 

While any useful items are welcome, we would appreciate receiving the following items: mosquito nets, blankets, mats, medicines, basic toiletry items, and water. The “1-3-1-1” package is also useful—1 kg rice, 3 cans of sardines, 1 pack of noodles, and 1 liter of drinking water.

Where can we send our cash donations?

Our donation channels for cash, check, and others are now open. Select your preferred channels here or see the list below:

For local credit card holders: (Note: standard credit card fees apply) 

For US-based donors:

For A-Deals subscribers:

For bank donations: 
Bank of the Philippine Islands 
Account No.: 0011-1335-41
Merchant Name: Ayala Foundation, Inc.
Reference No.: D315004 + Donor’s Name

For international (non-US) donors:
Use the USD bank account details below for wire transfer:
Account Name: Ayala Foundation, Inc
Account Number: 0014-0463-48
Bank: Bank of the Philippine Islands
Bank Address: 6768 Ayala Avenue cor. Paseo de Roxas Makati City 1226 Philippines

For cash donations, does Ayala Foundation issue official receipt? Are donations non-VAT?

We issue official receipts for donations coursed through the following:

  • Over-the-counter payment (including pickup of collection)
  • Wire transfer
  • Direct bank deposit (as advised by donor)

For purposes of tracking, please specify if you would like to receive an official receipt and provide the details below. For business purposes, a certificate of donation may also be issued upon request, which can be used to claim tax deductibility. The certificate of donation is issued two to four weeks from the date of donation. 

Please provide the following information for both documents to be issued—name (personal or company), mailing / business address, tax identification number, and contact details.

For donations coursed through myRegalo, we issue Acknowledgment Receipts (AR) in favor of myRegalo for every remittance made.  

Donations sent through AFI’s channels are non-VAT.

Do you have a relief center where I can volunteer? 

Ayala Foundation does not have a relief center. However, all volunteers are encouraged to render service to the Department of Social Welfare and Development (DSWD) located at DWSD Relief Center National Resource Operations Center (NROC), Chapel Road, Pasay City.

DSWD Contact information: 851-2681 or 511-1259.

For Ayala group volunteers, contact your HR department or e-mail

To whom do you channel the donations to reach the victims?

All cash donations received by Ayala Foundation will be turned over to our on-ground partners, which include the World Food Programme, DSWD, and Ayala Business Club*. Updates on implementation by on-ground partners will be provided every two weeks until the disaster response officially closes.

In-kind donations will be coursed through DSWD, the Philippine Red Cross, and other identified communities.

*Other on-ground partners are in the process of being identified.

Do you have identified communities as beneficiaries?

With the help of our on-ground partners, we have identified the following communities for immediate deployment of disaster relief (cash and in-kind) These include:

  • Northern Cebu including Bogo City, Medellin, Daanbantayan, and Bantayan Island
  • Tacloban/Leyte
  • Panay Island (Iloilo, Antique, Capiz, and Aklan)

As part of the long-term plan, Ayala Foundation will help build evacuation/disaster-ready schools, as well as establish sustainable livelihood projects in Tacloban/Leyte and Negros.

Where do we course our other inquiries?

Call Celeste Katigbak at (632) 752 1214 or Kate Plandano at (632) 752 1101. You may also e-mail us at 

(As of 20 November 2013)


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